Support
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Frequently asked questions
Does Counterplay require an account?
No. Counterplay works entirely on your device — no sign-up, no login.
Will I lose my data if I get a new phone?
If iCloud is enabled on your device, your opponents, plays, and match history back up privately to your own iCloud account and restore automatically on a new device signed into the same Apple ID.
Is my data shared with anyone?
No. Your data stays on your device and in your own private iCloud — we never see it, collect it, or share it.
Does Counterplay track my opponents' personal information?
No. Opponent profiles only store the tactical traits you tag yourself — height, serve tendencies, movement, and so on — never any personal or identifying information beyond a name you choose to give them.